PMI Offcuts

Shipping Policy

At PMI Offcuts, we are committed to providing prompt and reliable shipping services to our customers. Please review our shipping policy to understand how we process and deliver your orders.

1. Shipping Origin

All orders are shipped from the United Kingdom.

2. Domestic Shipping

  • Domestic orders within the UK are shipped using Evri, which typically offers a delivery time of 2–3 business days.
  • We aim to process and ship all orders within 24 hours of receiving them (Monday–Friday). Orders placed on weekends or public holidays will be shipped on the next business day.

3. Shipping Costs

Shipping costs will be calculated at checkout and depend on the size, weight, and destination of your order.

4. Order Processing Time

  • Once your order is placed, you will receive a confirmation email.
  • Orders are typically dispatched within 24 hours after confirmation.
  • You will receive a notification with tracking details once your order has been shipped.

5. Delivery Estimates

While we aim to deliver within the timeframes provided by Evri (2–3 business days), delays may occasionally occur due to unforeseen circumstances beyond our control, such as weather conditions or carrier delays.

6. Shipping Limitations

  • We currently ship only within the UK.
  • Please ensure your shipping address is accurate to avoid delivery issues.

7. Lost or Delayed Shipments

If your shipment is delayed or you suspect it is lost, please contact us at info@pmioffcuts.co.uk with your order number, and we will assist in resolving the issue promptly.

8. Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the damage. We will work with you to provide a resolution, which may include a replacement or refund.

9. Contact Us

For questions or concerns regarding shipping, please contact us:

We strive to ensure your orders are delivered promptly and in excellent condition.